+1 315 666 4295ISO/IEC 20000 Lead Auditor Certification Training
ISO/IEC 20000 Lead Auditor Certification Training provides a deep understanding of the complexities of auditing service management systems (SMS). Designed to cater to auditors, managers, and consultants, this comprehensive program equips you with the expertise to lead and conduct robust SMS audits. Master the principles and practices essential for ensuring effective service management, all in line with industry standards.
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About ISO/IEC 20000 Lead Auditor
Our ISO/IEC 20000 Lead Auditor Certification Training equips you with the essential skills to excel in SMS audits. From grasping foundational SMS concepts to executing audits following ISO/IEC 17021-1 standards, this course emphasizes best audit practices and principles. Explore ISO/IEC 20000-1 requirements, audit planning, execution, and program management through practical examples and case studies. Upon completion, earn the prestigious "PECB Certified ISO/IEC 20000 Lead Auditor" credential, validating your expertise.
ISO/IEC 20000 Lead Auditor Key Features
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Why should I get the ISO/IEC 20000 Lead Auditor Certification Training?
Mode Of Training
Chicago IL
Live Online Training
$ 1996 $2994
- Live Online Training by Industry Experts
- Best Price Guaranteed in the Training Industry
- Flexible Learning Modes for Efficiency
- 24x7 learner assistance and support
Classroom Training
$ 3992 $5988
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- Access to Course and Study Materials
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Corporate Training
- We can customise the training
- Flexible pricing options
- 24x7 learner assistance and support
- We can deliver both In-Person or Live Online
- Pay after the training completion
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Course Agenda
Company Brochure
ISO/IEC 20000 Lead Auditor Certification Training - Course Overview
Sprintzeal’s ISO/IEC 20000 Lead Auditor Certification Training is curated and designed by industry experts, covering 5 days to deliver a clear understanding of the ISO/IEC 20000 requirements and other essentials. This training course equips you with the essential competencies to excel in service management system (SMS) audits. Gain deep coverage of the core principles of SMS auditing and emerge as a proficient lead auditor capable of navigating the complexities of ISO/IEC 20000 standards. By the end of this training, you’ll be empowered with the knowledge and skills essential for conducting rigorous SMS audits in alignment with ISO/IEC 20000 standards.
Program Highlights
Comprehensive Lecture Sessions:
Engage in dynamic discussions and real-world examples to explore ISO/IEC 20000 requirements, audit principles, and industry best practices.
Practical Exercises:
Apply your expertise in simulated audit scenarios, refining your auditing acumen and sharpening your decision-making prowess.
Interactive Learning:
Collaborate with seasoned trainers and peers, exchanging insights, posing questions, and collectively addressing audit challenges.
Certification Preparation:
Elevate your readiness for the certification exam through targeted quizzes and exam-focused discussions.
Learning Objectives
By the end of this training course, participants will:
- Understand SMS Fundamentals
- Interpret ISO/IEC 20000-1 Requirements
- Conduct Effective SMS Audits
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This course is ideal for:
- Auditors aiming to lead SMS audits
- Managers and consultants seeking to master the SMS audit process
- Individuals responsible for ensuring ISO/IEC 20000-1 compliance within organizations
- Technical experts preparing organizations for SMS certification audits
- Service management advisors and professionals
Expert Instruction: Learn from seasoned auditors and industry experts with extensive experience in SMS auditing and ISO standards.
Interactive Learning: Participate in dynamic lectures, hands-on exercises, and collaborative discussions to deepen your understanding and retention of SMS auditing principles.
Certification Preparation: Prepare with confidence for the certification exam using our comprehensive study materials and dedicated support.
Global Recognition: Earn the prestigious "PECB Certified ISO/IEC 20000 Lead Auditor" credential, internationally recognized as a mark of excellence in SMS auditing.
Training Agenda:
- Day 1: Introduction to Service Management Systems (SMS) and ISO/IEC 20000 standards
- Day 2: Audit principles and the preparation phase
- Day 3: On-site audit activities and evidence collection
- Day 4: Audit closure and report drafting
- Day 5: Certification exam preparation and testing
Examination
The certification exam evaluates competency across key domains, ensuring a comprehensive understanding of SMS auditing principles and practices.
Certification
Upon successful completion of the exam, participants can apply for the esteemed "PECB Certified ISO/IEC 20000 Lead Auditor" credential, demonstrating mastery in conducting SMS audits based on ISO/IEC 20000-1 standards.
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Participant Reviews
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Logan DeSanto 5
Feb 29th, 24
System Engineer
Overall Sprintzeal Comptia A+ was great, they helped me a lot just learning stuff I would have never learned otherwise, one way they could improve is by starting a bit earlier in IT, like just giving basic knowledge and vocabulary that we should know. Otherwise once we learned everything it was pretty easy to grasp.
Tim Heverin 5
Oct 29th, 22
Systems Engineer
Taking the CISSP class has helped to prepare me for the exam. Munavwar is an excellent trainer and has helped me to expand my knowledge in this area. Having the class recorded was very helpful so that I can go back and review material. This was much better than just reviewing slides. The thing that I most enjoyed was really expanding upon my own experience and applying it to the learning material. I highly recommend Munavwar when training for the CISSP exam.
Osvaldo Rodrigues Batista 5
Jan 25th, 24
US Army
Hi, my name is Osvaldo Batista. I took the Network+ certification training with Sprintzeal. I love it. The trainer did a great job explaining the contents. Sprintzeal provided all the material to study e prepare for the exam. Also, did a great job scheduling the training session to fit into my busy schedule.
Thank you.
Lindsay Kunz 4
Jan 16th, 24
PROGRAM MANAGEMENT │ MARKETING OPERATIONS | CUSTOMER EXPERIENCE
I was lucky to get an excellent trainer. Super knowledgeable and patient. Giving 4-stars only because Sprintzeal comes across as disjointed upon introduction. For example, two sales reps reached out to me at the same time and then I felt passed off. More visibility into who is doing what and their role would be helpful.
Ken LeBlanc 4
Jan 16th, 24
Manager of Systems Development at Canada Council for the Arts
ITIL Foundation 4.0
Class, course and instructor were all first rate. Any issues that were raised were addressed immediately by Sprintzeal.
Rosalind Andry 4
Feb 25th, 24
CNS Sales Specialist | ADHD Specialist
Lots a great data. Wish more pictures, graphics, and real life examples just to make it more interesting. Also, please provide an acronym and definitions list.
Ashhab Anwar 5
Mar 10th, 24
Cloud Infrastructure Engineer
It was a good experience. I have been working on ITIL report from past 2 years however never in-debt knowledge about it. These sessions helped a lot in understanding about change management, incident, service and release management. Overall experience was good.
Jonah Carroll 4
Oct 1st, 24
IT Support Tier 1
The trainer did well covering a wide range of topics in 4 days, although I would have liked some more real-life representations of what was being shown.Perhaps VMs, or examples of how viruses work in a real-to-life environment.Aside from that, I thought the course was very informative and helped build a framework for an understanding of Security+. We were also provided 12 hours of CompTIA labs that I think will be a HUGE help.
Andy O'Meagher 5
May 16th, 24
IT Level 1 & 2 Support
I have attended ITIL® 4 Foundation by Sprintzeal that was really helpful to get introduction to the matter and get prepared to the exam. The trainer has demonstrated his ability to emphasize the most crucial points of ITIL 4, the communication was easy and straight forward, all the queries have been answered properly with real life examples.
Aaron Coleman 5
Apr 13th, 24
Facility Manager
Jason and Shane were phenomenal. I scheduled the bootcamp and went through the training. I had a hiccup during the training and was unable to complete a portion. Jason made all of the resources available to me and accommodated me in moving forward. Jason from Sprintzeal was helpful from the start and through the finish of the process. Thank you all so much! You are all that you advertise and so much more. 100% great training and service!
Ideal for auditors, managers, consultants, and technical experts involved in SMS audits and ISO compliance within organizations.
Participants will gain a deep understanding of SMS principles, audit requirements, evidence collection, team leadership, and report preparation for ISO/IEC 20000-1 audits.
A fundamental understanding of ISO/IEC 20000-1 requirements and knowledge of audit principles are essential prerequisites for attending this training.
The training spans five days, covering topics such as SMS fundamentals, audit principles, on-site activities, audit closure, and exam preparation.
The certification exam consists of multiple domains covering SMS principles, requirements, audit concepts, program management, and is designed to assess competency comprehensively.
Upon successfully passing the exam, participants will earn the prestigious "PECB Certified ISO/IEC 20000 Lead Auditor" credential, globally recognized in the industry.
Certification validity periods may vary depending on the certification body. Check with PECB’s Certification Maintenance Policy for information on certification renewal and maintenance requirements.
Yes, participants can retake the exam once for free within 12 months of the initial exam date.
For additional information, contact support@pecb.com or visit www.pecb.com for comprehensive details and assistance.
Frequently Asked Questions
Sprintzeal offers a wide range of professional training courses covering various industries and domains, including project management, IT service management, cybersecurity, agile and scrum, and more. Explore our courses.
Yes, Sprintzeal's courses are accredited and certified by leading accreditation bodies and industry organizations, ensuring quality and credibility in the training content and delivery.
Sprintzeal's training courses are delivered through multiple modes, including online self-paced learning, instructor-led virtual classrooms, and in-person classroom sessions, providing flexibility and convenience for learners.
Yes, Sprintzeal offers customizable training solutions tailored to meet the unique requirements and objectives of organizations, ensuring maximum relevance and impact on organizational growth and success. Contact Us to customize your training needs and know more about group discounts.
Yes, Sprintzeal's courses include certification exams conducted by accredited certification bodies, enabling participants to validate their knowledge and skills and obtain globally recognized certifications.
Our refund policy allows for cancellations and refunds within a specified timeframe. Please refer to our terms and conditions or Contact us for detail.
For any inquiries or assistance regarding Sprintzeal's training courses, participants can contact our dedicated customer support team via phone, email, or live chat support available on our website.
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