+1 315 666 4295About Ernst and Young
Ernst & Young, a global accounting firm, aimed to enhance IT service management across 150+ countries. With a pivotal position in the financial landscape, they strive for operational excellence in advisory, tax, and transaction services.
- Industry: Accounting
- Founded: 1989
- Headquarters: London
- Employees: 300,000+
Awards and Reviews
Sprintzeal’s ITIL Foundation Course Catalyses 18% Business Growth for Ernst & Young
Ernst & Young (EY) is a world-renowned provider of audit, tax, consulting, and advisory services. With a focus on delivering exceptional client service across diverse industries, EY constantly seeks ways to optimize its internal operations. EY addressed inconsistencies and communication gaps by partnering with Sprintzeal for ITIL Foundation training. This collaboration standardized practices, enabling their IT staff to share best practices. Post-training, EY's team achieved improved client satisfaction.
Challenges
Ernst & Young faced a pressing challenge in optimizing its IT service management practices to meet the evolving demands of a rapidly digitalizing world. Inefficient IT processes hindered operational agility and responsiveness, leading to delays, errors, and dissatisfaction among stakeholders. Hesitations loomed around investing in the right training solution that would seamlessly integrate with their existing systems and deliver tangible results.” This is where Sprintzeal made a difference!
Solution
EY optimizes client service with Sprintzeal. Our training streamlined communication and boosted efficiency, saving EY valuable time and driving business success. E&Y IT team says, “The impact of Sprintzeal’s ITIL V4 Foundation Training for transforming their operations. They credit the training for boosting productivity by 30%, cutting downtime, and improving customer satisfaction through streamlined workflows and enhanced communication.
Result
Sprintzeal’s ITIL Foundation course has been beneficial in changing our IT service management approach. The practical insights gained have made our teams to proactively address IT challenges, resulting in tangible business benefits and heightened stakeholder satisfaction.
Talk To our ExpertStandardized Processes
EY established a common framework for handling IT requests with Sprintzeal's support, resulting in increased efficiency and reduced errors.
Enhanced Communication
A shared understanding of ITIL terminology and processes fostered better collaboration across teams, leading to faster problem-solving and improved service delivery.
Measurable Results
With Sprintzeal, EY experienced a significant reduction in service disruptions and delays, ultimately translating to a more responsive and efficient IT experience for their clients.
Participant Reviews
Business Got You Asking Questions? Get Answers Now!
Partner with Sprintzeal today— Contact us & let our experts help you chart your queries.
Explore Learning Options
UK : +44 7700 174870
IND : +91 90361 08289
AUS : +61 480 005 455Top Trending Courses
AI and Machine Learning Masters Program | AWS Certification Training Solution Architect | Big Data Hadoop Certification Training Course | CAPM Certification Training Course | CBAP Certification Training | CCNA® - Cisco Certified Network Associate Training and Certification | CISA Certification Training Course | CISSP Certification Training Course | CSM Certification - Scrum Master Certification Training | CSPO Certification Training Program | Devops Certification Training | Digital Marketing Masters Program | Lean Six Sigma Black Belt Certification Training | Lean Six Sigma Green Belt Certification Training | PMI ACP Certification - Agile Certified Practitioner Exam Prep Training | PMP Certification Training Course | PRINCE2® 7th Edition Certification - Foundation Practitioner Training | Six Sigma Yellow Belt Certification Training | TOGAF Certification Training |People also bought
360 Degree Feedback Training | Advanced Presentation Skills Training | Auditor Skills Training | AWS Data Engineer Associate | AWS Certified DevOps Engineer Certification Training Course | AWS Certified Solution Architect Professional Certification | AWS Developer Associate Training Course | AWS Certification Training Solution Architect | AWS SysOps Certification Training Course | Big Data Analytics Training Course | Business Basics Course | Business Excellence Training | Business Meetings Training | CCBA Certification Training Course | CCSP Certification Training Course | CDPSE Certification Training | Certified in Cybersecurity Certification | CET - Certified in Emerging Technology Certification | CGEIT Certification | CGRC® Certification Training Course | Change Management for Leaders | Change Management Skills Training | Certified Procurement Professional Certification Training Course | Endorsed Purchasing Management Certification Training Course | CISM Certification Training | Coaching And Mentoring Skills Training | COBIT 2019 Foundation Certification Course | Competency Development Training | Complaints Handling Training | CompTIA A+ Certification Training Course | CompTIA Cloud Essentials+ Certification Training | CompTIA Cloud+ Certification Training | CompTIA CySA+ Certification Training | CompTIA Data+ Certification Training | CompTIA IT Fundamentals+ Certification Training | CompTIA linux+ Certification Training | CompTIA Network Plus Certification Training | CompTIA PenTest+ Certification Training | CompTIA Project+ Certification Training | CompTIA Security Certification Training | CompTIA Server+ Certification Training | Confidence building Training | Conflict Resolution Training | Corporate Culture Training | Corporate Structure Training | CRISC Certification Training | CSSLP – Certified Secure Software Lifecycle Professional | Customer Focus Skills Training | ISA/IEC 62443 - Cybersecurity Design Specialist Certification Training Course | ISACA® - Cybersecurity Fundamentals Certification | ISA/IEC 62443 - Cybersecurity Fundamentals Specialist Training | ISA/IEC 62443 - Cybersecurity Maintenance Specialist Certification Training Course | ISA/IEC 62443 - Cybersecurity Risk Assessment Specialist Training | Data Science Master Program | Delegation Skills for Leaders | DevSecOps Foundation | Effective Communication Skills Certification | Effective Problem Solving Course | Employee Absenteeism Management | Employee Motivation Training | Facilitation Skills Training | Federal Budget Process Training | Full Stack Developer Master Program | Group Dynamics Training | Human Resource Management Fundamentals | Informatica Certification Training | Interviewing Skills Training | ISO 13485 Foundation Certification Training | ISO 13485 Lead Auditor Certification Training | ISO 13485 Lead Implementer Certification Training | ISO 14001 Foundation Certification Training | ISO 14001 Lead Auditor Certification Training | ISO 14001 Lead Implementer Certification Training | ISO 18788 Foundation Certification Training | ISO 18788 Lead Auditor Certification Training | ISO 18788 Lead Implementer Certification Training | ISO 20400 Lead Manager Certification Training | ISO 21502 Foundation Certification Training | ISO 21502 Lead Project Manager Certification Training | ISO 22000 Foundation Certification Training | ISO 22000 Lead Auditor Certification Training | ISO 22000 Lead Implementer Certification Training | ISO 22301 Foundation Certification Training | ISO 22301 Lead Auditor Certification Training | ISO 22301 Lead Implementer Certification Training | ISO 22301:2019 Transition Certification Training | ISO 26000 Foundation Certification Training | ISO 26000 Lead Manager Certification Training | ISO 27001 Lead Auditor Certification Training | ISO 31000 Foundation Certification Training | ISO 31000 Lead Risk Manager Certification Training | ISO 31000 Risk Manager Certification Training | ISO 37001 Foundation Certification Training | ISO 37001 Lead Auditor Certification Training | ISO 37001 Lead Implementer Certification Training | ISO 37101 Foundation Certification Training | ISO 37101 Lead Auditor Certification Training | ISO 37101 Lead Implementer Certification Training | ISO 37301 Foundation Certification Training | ISO 37301 Introduction Certification Training | ISO 37301 Lead Auditor Certification Training | ISO 37301 Lead Implementer Certification Training | ISO 37301 Transition Certification Training | ISO 45001 Foundation Certification Training | ISO 45001 Lead Auditor Certification Training | ISO 45001 Lead Implementer Certification Training | ISO 45001 Transition Certification Training | ISO 50001 Foundation Certification Training | ISO 50001 Lead Auditor Certification Training | ISO 50001 Lead Implementer Certification Training | ISO 9001 Foundation Certification Training | ISO 9001 Lead Auditor Certification Training | ISO 9001 Lead Implementer Certification Training | ISO/IEC 17025 Foundation Certification Training | ISO/IEC 17025 Lead Assessor Certification Training | ISO/IEC 17025 Lead Implementer Certification Training | ISO/IEC 20000 Foundation Certification Training | ISO/IEC 20000 Lead Auditor Certification Training | ISO/IEC 20000 Lead Implementer Certification Training | ISO/IEC 27001 Foundation Certification Training | ISO/IEC 27001 Lead Auditor Certification Training | ISO/IEC 27001 Lead Implementer Certification Training | ISO/IEC 27001 Transition Certification Training | ISO/IEC 27002 Foundation Certification Training | ISO/IEC 27002 Lead Manager Certification Training | ISO/IEC 27002 Manager Certification Training | ISO/IEC 27005 Foundation Certification Training | ISO/IEC 27005 Lead Risk Manager Certification Training | ISO/IEC 27005 Risk Manager Certification Training | ISO/IEC 27701 Foundation Certification Training | ISO/IEC 27701 Lead Auditor Certification Training | ISO/IEC 27701 Lead Implementer Certification Training | ISO/IEC 38500 IT Corporate Governance Manager Certification Training | ISO/IEC 38500 IT Foundation Certification Training | ISO/IEC 38500 Lead IT Corporate Governance Manager Certification Training | ISO/IEC 42001 Foundation Certification Training | ISO/IEC 42001 Lead Auditor Certification Training | ISO/IEC 42001 Lead Implementer Certification Training | ISO/TS 22317 BIA Foundation Certification Training | ISSAP – Information Systems Security Architecture Professional | ISSEP – Information Systems Security Engineering Professional | ISSMP – Information Systems Security Management Professional | ITCA certification Training | ITIL 4 Managing Professional Transition Certification | ITIL 4 Specialist Drive Stakeholder Value Certification | ITIL 4 Specialist High Velocity IT Certification Training | ITIL 4 Specialist: Create, Deliver and Support | ITIL 4 Strategist - Direct, Plan and Improve | ITIL® Certification - V4 Foundation Training Course | Job Analysis Skills | Job Design Skills | Leadership Influence Training | Leadership Skills Training | Leading SAFe® Agilist 5.0 Certification Training | Management Skills For New Managers | Microsoft Azure Administrator Certification Training | Microsoft Azure Infrastructure Certification Training | Excel Training - Microsoft Excel Certification Course | Microsoft Power BI Certification Training Course | Negotiation Skills Training | Organizational Behavior Training | Organizational Issues Training | Performance Appraisal Training | Performance Benchmarking Training | PgMP Certification Training Course | PMI PBA Certification Training Course | PMI SP Certification Exam Prep Training | PRINCE2 Agile Certification Training Course | Productivity Training | Professional Scrum Master (PSM) Certification Training Course | Quality Management Training | Recruitment Training For Managers | Sales Training | Social Skills Training | SSCP – Systems Security Certified Practitioner Training | Strategic Decision Making Training | Strategic Leadership Training | Strategic Management Training | Strategic Performance Training | Stress Management Training | Teamwork Training | Technical Report Writing Training | Telesales Training | Time Management Training | TNA - Training Needs Analysis Program | Work Organization Skills |© 2024 Sprintzeal Americas Inc. - All Rights Reserved.
Disclaimer (Click Here)
- PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP and SP are registered marks of the Project Management Institute, Inc.
- CBAP® - Is a registered trade mark of IIBA.
- ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logoTM is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved
- PRINCE2® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logoTM is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved
- Certified ScrumMaster® (CSM) and Certified Scrum Trainer® (CST) are registered trademarks of SCRUM ALLIANCE®
- Professional Scrum Master is a registered trademark of Scrum.org
- The APMG-International Finance for Non-Financial Managers and Swirl Device logo is a trade mark of The APM Group Limited.
- The Open Group®, TOGAF® are trademarks of The Open Group.
- IIBA®, the IIBA® logo, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis.
- CBAP® is a registered certification mark owned by International Institute of Business Analysis. Certified Business Analysis Professional, EEP and the EEP logo are trademarks owned by International Institute of Business Analysis..
- COBIT® is a trademark of ISACA® registered in the United States and other countries.
- CISA® is a Registered Trade Mark of the Information Systems Audit and Control Association (ISACA) and the IT Governance Institute.
- CISSP® is a registered mark of The International Information Systems Security Certification Consortium ((ISC)2).
- CompTIA A+, CompTIA Network+, CompTIA Security+ are registered marks of CompTIA Inc
- CISCO®, CCNA®, and CCNP® are trademarks of Cisco and registered trademarks in the United States and certain other countries.
- CSM®, CSPO®, CSD®, CSP®, A-CSPO®, A-CSM® are registered trademarks of Scrum Alliance®
- TOGAF® is a registered trademark of The Open Group in the United States and other countries
- All the online courses are accredited by respective governing bodies and belong to their respective owners.