+1 315 666 4287ISO/IEC 20000 Lead Auditor Certification Training
ISO/IEC 20000 Lead Auditor Certification Training provides a deep understanding of the complexities of auditing service management systems (SMS). Designed to cater to auditors, managers, and consultants, this comprehensive program equips you with the expertise to lead and conduct robust SMS audits. Master the principles and practices essential for ensuring effective service management, all in line with industry standards.
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About ISO/IEC 20000 Lead Auditor
Our ISO/IEC 20000 Lead Auditor Certification Training equips you with the essential skills to excel in SMS audits. From grasping foundational SMS concepts to executing audits following ISO/IEC 17021-1 standards, this course emphasizes best audit practices and principles. Explore ISO/IEC 20000-1 requirements, audit planning, execution, and program management through practical examples and case studies. Upon completion, earn the prestigious "PECB Certified ISO/IEC 20000 Lead Auditor" credential, validating your expertise.
ISO/IEC 20000 Lead Auditor Key Features
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Why should I get the ISO/IEC 20000 Lead Auditor Certification Training?
Mode Of Training
Aberdeen MD
Live Online Training
$ 1996 $2994
- Live Online Training by Industry Experts
- Best Price Guaranteed in the Training Industry
- Flexible Learning Modes for Efficiency
- 24x7 learner assistance and support
Classroom Training
$ 3992 $5988
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- We can customise the training
- Flexible pricing options
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- We can deliver both In-Person or Live Online
- Pay after the training completion
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Course Agenda
Company Brochure
ISO/IEC 20000 Lead Auditor Certification Training - Course Overview
Sprintzeal’s ISO/IEC 20000 Lead Auditor Certification Training is curated and designed by industry experts, covering 5 days to deliver a clear understanding of the ISO/IEC 20000 requirements and other essentials. This training course equips you with the essential competencies to excel in service management system (SMS) audits. Gain deep coverage of the core principles of SMS auditing and emerge as a proficient lead auditor capable of navigating the complexities of ISO/IEC 20000 standards. By the end of this training, you’ll be empowered with the knowledge and skills essential for conducting rigorous SMS audits in alignment with ISO/IEC 20000 standards.
Program Highlights
Comprehensive Lecture Sessions:
Engage in dynamic discussions and real-world examples to explore ISO/IEC 20000 requirements, audit principles, and industry best practices.
Practical Exercises:
Apply your expertise in simulated audit scenarios, refining your auditing acumen and sharpening your decision-making prowess.
Interactive Learning:
Collaborate with seasoned trainers and peers, exchanging insights, posing questions, and collectively addressing audit challenges.
Certification Preparation:
Elevate your readiness for the certification exam through targeted quizzes and exam-focused discussions.
Learning Objectives
By the end of this training course, participants will:
- Understand SMS Fundamentals
- Interpret ISO/IEC 20000-1 Requirements
- Conduct Effective SMS Audits
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This course is ideal for:
- Auditors aiming to lead SMS audits
- Managers and consultants seeking to master the SMS audit process
- Individuals responsible for ensuring ISO/IEC 20000-1 compliance within organizations
- Technical experts preparing organizations for SMS certification audits
- Service management advisors and professionals
Expert Instruction: Learn from seasoned auditors and industry experts with extensive experience in SMS auditing and ISO standards.
Interactive Learning: Participate in dynamic lectures, hands-on exercises, and collaborative discussions to deepen your understanding and retention of SMS auditing principles.
Certification Preparation: Prepare with confidence for the certification exam using our comprehensive study materials and dedicated support.
Global Recognition: Earn the prestigious "PECB Certified ISO/IEC 20000 Lead Auditor" credential, internationally recognized as a mark of excellence in SMS auditing.
Training Agenda:
- Day 1: Introduction to Service Management Systems (SMS) and ISO/IEC 20000 standards
- Day 2: Audit principles and the preparation phase
- Day 3: On-site audit activities and evidence collection
- Day 4: Audit closure and report drafting
- Day 5: Certification exam preparation and testing
Examination
The certification exam evaluates competency across key domains, ensuring a comprehensive understanding of SMS auditing principles and practices.
Certification
Upon successful completion of the exam, participants can apply for the esteemed "PECB Certified ISO/IEC 20000 Lead Auditor" credential, demonstrating mastery in conducting SMS audits based on ISO/IEC 20000-1 standards.
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Participant Reviews
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Patrick Kinney 4
Mar 9th, 24
Experienced Senior Project/Program Manager actively seeking new opportunities
Kevin Davis did a great job delivering the PMP Exam prep class.
Kevin Henderson 5
Feb 12th, 24
U.S. Army Command Sergeant Major
Overall an excellent training opportunity. Dani is not only well versed in teaching from the PMBOK but more importantly, he has real-world experience which aided my understanding of the presented material. As a newcomer in project management, Dani was able to communicate in a manner in which I could easily understand the subject matter without diminishing the rest of the students learning opportunities. The only area that I asses that needs adjustment is that the slide used to conduct the class are not available for student download. It would be helpful if the course material was made available in order to better prepare for the exam.
Kairee Weirick 5
Mar 17th, 24
Service Desk Analyst
An extraordinary experience to understand the concept of ITIL v4 foundation. The trainer is highly collaborative and resourceful.
Alex Clay 5
Feb 19th, 24
Case Manager at Infiniti Legal Support Services
ITIL 4 Foundation Course
Moutaz Zrein was my instructor. He was knowledgeable, a good listener, and I enjoyed the course very much. Moutaz gave a lot of real-life examples and showed a few videos that complemented the course content.
Archana Kalwani 5
Apr 29th, 24
Business Analyst at Allianz Partners
I have completed my six sigma green belt training. The admin staff, support team and the trainer were very helpful and flexible. The trainer was very good and helped understand the concepts well. Thank you for all the support.
Rita Wiley 5
Mar 23rd, 24
Transitioning Officer in pursuit of PMP and MBA
Tim was beyond amazing. Not only did he know his craft, but he was also able to explain it to a level someone with the lowest level of knowledge could understand, without insulting the intelligence. I came in with barely any formal knowledge of the PM world and ended leaving with way more competency. Tim mixed personal experience and PMI terms/processes/knowledge areas to increase my understanding (it worked). Loved this class, loved the teacher. I will definitely recommend this class and more specifically, the teacher to other coworkers, friends and family. Thank you!
Shakirat Oluwatosin Raji 5
May 5th, 24
Researcher GRC Analyst
My Security + Trainer , Mr Thomas Milkovic was an excellent trainer. I really enjoyed the 4days training here.
Angela Bynum 5
Mar 7th, 24
Community Engagement Director at Arthritis Foundation
Great PMP course and instructor. Would highly recommend.
Dhuha Qazwini 5
Oct 1st, 24
Logistics and procurement Analyst
I'm glad I discovered SprintZeal on my journey to getting the PMP Certification and Lean Six Sigma Green Belt Certification. Their PMP Certification Exam Prep course and resources (videos, practice exams) are very effective and helpful. The teachers and support staff are top-of-the-line. When I have questions, I get almost instantaneous replies from the support focal (even during the holidays). The Lean Six Sigma Green Belt Certification on-line course is easy to comprehend. The on-line course gives me flexibility as I can take it anytime, on my own schedule. I look forward to taking the exams and getting my certification!
Sean Allen 5
Feb 19th, 24
Health Services Comptroller at US Army
Carmen was exceptional, knowledgeable and had a wealth of practical experience. She provided superb facilitation of PMP instructions that will aid me on the upcoming PMP test. Carmen's transparency and presentation is an asset and a must have in the classroom setting.
Ideal for auditors, managers, consultants, and technical experts involved in SMS audits and ISO compliance within organizations.
Participants will gain a deep understanding of SMS principles, audit requirements, evidence collection, team leadership, and report preparation for ISO/IEC 20000-1 audits.
A fundamental understanding of ISO/IEC 20000-1 requirements and knowledge of audit principles are essential prerequisites for attending this training.
The training spans five days, covering topics such as SMS fundamentals, audit principles, on-site activities, audit closure, and exam preparation.
The certification exam consists of multiple domains covering SMS principles, requirements, audit concepts, program management, and is designed to assess competency comprehensively.
Upon successfully passing the exam, participants will earn the prestigious "PECB Certified ISO/IEC 20000 Lead Auditor" credential, globally recognized in the industry.
Certification validity periods may vary depending on the certification body. Check with PECB’s Certification Maintenance Policy for information on certification renewal and maintenance requirements.
Yes, participants can retake the exam once for free within 12 months of the initial exam date.
For additional information, contact support@pecb.com or visit www.pecb.com for comprehensive details and assistance.
Frequently Asked Questions
Sprintzeal offers a wide range of professional training courses covering various industries and domains, including project management, IT service management, cybersecurity, agile and scrum, and more. Explore our courses.
Yes, Sprintzeal's courses are accredited and certified by leading accreditation bodies and industry organizations, ensuring quality and credibility in the training content and delivery.
Sprintzeal's training courses are delivered through multiple modes, including online self-paced learning, instructor-led virtual classrooms, and in-person classroom sessions, providing flexibility and convenience for learners.
Yes, Sprintzeal offers customizable training solutions tailored to meet the unique requirements and objectives of organizations, ensuring maximum relevance and impact on organizational growth and success. Contact Us to customize your training needs and know more about group discounts.
Yes, Sprintzeal's courses include certification exams conducted by accredited certification bodies, enabling participants to validate their knowledge and skills and obtain globally recognized certifications.
Our refund policy allows for cancellations and refunds within a specified timeframe. Please refer to our terms and conditions or Contact us for detail.
For any inquiries or assistance regarding Sprintzeal's training courses, participants can contact our dedicated customer support team via phone, email, or live chat support available on our website.
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