Our ISO/IEC 20000 Lead Auditor Certification Training equips you with the essential skills to excel in SMS audits. From grasping foundational SMS concepts to executing audits following ISO/IEC 17021-1 standards, this course emphasizes best audit practices and principles. Explore ISO/IEC 20000-1 requirements, audit planning, execution, and program management through practical examples and case studies. Upon completion, earn the prestigious "PECB Certified ISO/IEC 20000 Lead Auditor" credential, validating your expertise.
ISO/IEC 20000 Lead Auditor Key Features
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Sprintzeal’s ISO/IEC 20000 Lead Auditor Certification Training is curated and designed by industry experts, covering 5 days to deliver a clear understanding of the ISO/IEC 20000 requirements and other essentials. This training course equips you with the essential competencies to excel in service management system (SMS) audits. Gain deep coverage of the core principles of SMS auditing and emerge as a proficient lead auditor capable of navigating the complexities of ISO/IEC 20000 standards. By the end of this training, you’ll be empowered with the knowledge and skills essential for conducting rigorous SMS audits in alignment with ISO/IEC 20000 standards.
Program Highlights
Comprehensive Lecture Sessions:
Engage in dynamic discussions and real-world examples to explore ISO/IEC 20000 requirements, audit principles, and industry best practices.
Practical Exercises:
Apply your expertise in simulated audit scenarios, refining your auditing acumen and sharpening your decision-making prowess.
Interactive Learning:
Collaborate with seasoned trainers and peers, exchanging insights, posing questions, and collectively addressing audit challenges.
Certification Preparation:
Elevate your readiness for the certification exam through targeted quizzes and exam-focused discussions.
Learning Objectives
By the end of this training course, participants will:
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This course is ideal for:
Expert Instruction: Learn from seasoned auditors and industry experts with extensive experience in SMS auditing and ISO standards.
Interactive Learning: Participate in dynamic lectures, hands-on exercises, and collaborative discussions to deepen your understanding and retention of SMS auditing principles.
Certification Preparation: Prepare with confidence for the certification exam using our comprehensive study materials and dedicated support.
Global Recognition: Earn the prestigious "PECB Certified ISO/IEC 20000 Lead Auditor" credential, internationally recognized as a mark of excellence in SMS auditing.
Training Agenda:
Examination
The certification exam evaluates competency across key domains, ensuring a comprehensive understanding of SMS auditing principles and practices.
Certification
Upon successful completion of the exam, participants can apply for the esteemed "PECB Certified ISO/IEC 20000 Lead Auditor" credential, demonstrating mastery in conducting SMS audits based on ISO/IEC 20000-1 standards.
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The instructor is experienced, this is obvious. To help drive home the point in instructing, they should use personal experience more often. Less reading of the data on the slides. The class was helpful.
I had the opportunity to take the ITIL 4 Foundations course through Sprintzeal and it was a great experience. My instructor was Courtney, and I feel she prepared me to take and pass the exam on my first attempt. Courtney is very knowledgeable, and her instruction method was conducive for a positive learning environment. I will request her in the future as I plan to expand on my knowledge in ITIL. Alex was vital in my successful enrollment and always a trusted agent to aid in my self development plan. Sprintzeal is a great organization to aid in your ability to better yourself through expert instruction.
Taking the CISSP class has helped to prepare me for the exam. Munavwar is an excellent trainer and has helped me to expand my knowledge in this area. Having the class recorded was very helpful so that I can go back and review material. This was much better than just reviewing slides. The thing that I most enjoyed was really expanding upon my own experience and applying it to the learning material. I highly recommend Munavwar when training for the CISSP exam.
Overall, the course was highly in depth and interactive. The instructor had a great knowledge of the topic and explained the content in full. While the instructor was great, I did have a hard time understanding their accent and spent a decent amount of time trying to understand what was said rather than the content. Ultimately, I will have to re-listen to the recordings or teach myself the content I did not understand. I did have a few issues regarding the preparation of the program. It would be beneficial to the student to know exactly what the program will entail and what is expected of them such as: what technology is required, the level of participation, and the expected schedule of the program. The support team answered emails quickly, and sent out the recordings in good time. I believe this was a good experience to have and to prepare for the PMP test.
My experience with sprintzeal was great everyone was helpful and they did a great job accommodating my tight schedule. I took the CompTIA A+ course with Risk Ascher as my instructor.
Had a very good experience with the online CISSP class. Munavwar Sheikh, the instructor, explained each domain very well. He was very patient in answering our questions with pictorial examples. and his work experience. A great experience indeed and I recommend Munavvar for security related training courses.
The support staff from Sprintzeal,Steve Jones, were very supportive in making this decision to take the PMP certification course. The course was very affordable and I was given an additional incentive to take another course which would supplement my knowledge which was the Agile course.
I was thinking about studying on my own for the exam but decided to sign up for the course on Sprintzeal to ensure that the material that I needed to study was accurate and efficient. I didn't want to waste anytime on taking the exam multiple times to pass due to being ill-prepared. The instructor Biswa, was great in covering what to know for the exam and I feel that the material he provided will prepare me to pass the exam my first time with confidence. Thank you for this opportunity and I look forward to taking more certification courses through Sprintzeal.
Understood the ITIL concepts very clearly. The trainer's faculty was so polite and ground to earth while explaining the concept and answering all the questions asked by the participants.
It's really helpful training. I did learn a lot regarding the Lean Six Sigma Black Belt . I believe I am able to pass the exam and get certification after the training.
Ideal for auditors, managers, consultants, and technical experts involved in SMS audits and ISO compliance within organizations.
Participants will gain a deep understanding of SMS principles, audit requirements, evidence collection, team leadership, and report preparation for ISO/IEC 20000-1 audits.
A fundamental understanding of ISO/IEC 20000-1 requirements and knowledge of audit principles are essential prerequisites for attending this training.
The training spans five days, covering topics such as SMS fundamentals, audit principles, on-site activities, audit closure, and exam preparation.
The certification exam consists of multiple domains covering SMS principles, requirements, audit concepts, program management, and is designed to assess competency comprehensively.
Upon successfully passing the exam, participants will earn the prestigious "PECB Certified ISO/IEC 20000 Lead Auditor" credential, globally recognized in the industry.
Certification validity periods may vary depending on the certification body. Check with PECB’s Certification Maintenance Policy for information on certification renewal and maintenance requirements.
Yes, participants can retake the exam once for free within 12 months of the initial exam date.
For additional information, contact support@pecb.com or visit www.pecb.com for comprehensive details and assistance.
Sprintzeal offers a wide range of professional training courses covering various industries and domains, including project management, IT service management, cybersecurity, agile and scrum, and more. Explore our courses.
Yes, Sprintzeal's courses are accredited and certified by leading accreditation bodies and industry organizations, ensuring quality and credibility in the training content and delivery.
Sprintzeal's training courses are delivered through multiple modes, including online self-paced learning, instructor-led virtual classrooms, and in-person classroom sessions, providing flexibility and convenience for learners.
Yes, Sprintzeal offers customizable training solutions tailored to meet the unique requirements and objectives of organizations, ensuring maximum relevance and impact on organizational growth and success. Contact Us to customize your training needs and know more about group discounts.
Yes, Sprintzeal's courses include certification exams conducted by accredited certification bodies, enabling participants to validate their knowledge and skills and obtain globally recognized certifications.
Our refund policy allows for cancellations and refunds within a specified timeframe. Please refer to our terms and conditions or Contact us for detail.
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