+1 315 666 4287ISO/IEC 20000 Lead Auditor Certification Training
ISO/IEC 20000 Lead Auditor Certification Training provides a deep understanding of the complexities of auditing service management systems (SMS). Designed to cater to auditors, managers, and consultants, this comprehensive program equips you with the expertise to lead and conduct robust SMS audits. Master the principles and practices essential for ensuring effective service management, all in line with industry standards.
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About ISO/IEC 20000 Lead Auditor
Our ISO/IEC 20000 Lead Auditor Certification Training equips you with the essential skills to excel in SMS audits. From grasping foundational SMS concepts to executing audits following ISO/IEC 17021-1 standards, this course emphasizes best audit practices and principles. Explore ISO/IEC 20000-1 requirements, audit planning, execution, and program management through practical examples and case studies. Upon completion, earn the prestigious "PECB Certified ISO/IEC 20000 Lead Auditor" credential, validating your expertise.
ISO/IEC 20000 Lead Auditor Key Features
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Why should I get the ISO/IEC 20000 Lead Auditor Certification Training?
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Plano TX
Live Online Training
$ 1996 $2994
- Live Online Training by Industry Experts
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- Flexible Learning Modes for Efficiency
- 24x7 learner assistance and support
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$ 3992 $5988
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- We can customise the training
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- We can deliver both In-Person or Live Online
- Pay after the training completion
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Course Agenda
Company Brochure
ISO/IEC 20000 Lead Auditor Certification Training - Course Overview
Sprintzeal’s ISO/IEC 20000 Lead Auditor Certification Training is curated and designed by industry experts, covering 5 days to deliver a clear understanding of the ISO/IEC 20000 requirements and other essentials. This training course equips you with the essential competencies to excel in service management system (SMS) audits. Gain deep coverage of the core principles of SMS auditing and emerge as a proficient lead auditor capable of navigating the complexities of ISO/IEC 20000 standards. By the end of this training, you’ll be empowered with the knowledge and skills essential for conducting rigorous SMS audits in alignment with ISO/IEC 20000 standards.
Program Highlights
Comprehensive Lecture Sessions:
Engage in dynamic discussions and real-world examples to explore ISO/IEC 20000 requirements, audit principles, and industry best practices.
Practical Exercises:
Apply your expertise in simulated audit scenarios, refining your auditing acumen and sharpening your decision-making prowess.
Interactive Learning:
Collaborate with seasoned trainers and peers, exchanging insights, posing questions, and collectively addressing audit challenges.
Certification Preparation:
Elevate your readiness for the certification exam through targeted quizzes and exam-focused discussions.
Learning Objectives
By the end of this training course, participants will:
- Understand SMS Fundamentals
- Interpret ISO/IEC 20000-1 Requirements
- Conduct Effective SMS Audits
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This course is ideal for:
- Auditors aiming to lead SMS audits
- Managers and consultants seeking to master the SMS audit process
- Individuals responsible for ensuring ISO/IEC 20000-1 compliance within organizations
- Technical experts preparing organizations for SMS certification audits
- Service management advisors and professionals
Expert Instruction: Learn from seasoned auditors and industry experts with extensive experience in SMS auditing and ISO standards.
Interactive Learning: Participate in dynamic lectures, hands-on exercises, and collaborative discussions to deepen your understanding and retention of SMS auditing principles.
Certification Preparation: Prepare with confidence for the certification exam using our comprehensive study materials and dedicated support.
Global Recognition: Earn the prestigious "PECB Certified ISO/IEC 20000 Lead Auditor" credential, internationally recognized as a mark of excellence in SMS auditing.
Training Agenda:
- Day 1: Introduction to Service Management Systems (SMS) and ISO/IEC 20000 standards
- Day 2: Audit principles and the preparation phase
- Day 3: On-site audit activities and evidence collection
- Day 4: Audit closure and report drafting
- Day 5: Certification exam preparation and testing
Examination
The certification exam evaluates competency across key domains, ensuring a comprehensive understanding of SMS auditing principles and practices.
Certification
Upon successful completion of the exam, participants can apply for the esteemed "PECB Certified ISO/IEC 20000 Lead Auditor" credential, demonstrating mastery in conducting SMS audits based on ISO/IEC 20000-1 standards.
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Hakima EL-GAMAH 5
Jun 19th, 24
Senior Business Analyst
I participated to Lean Six Sigma Black Belt Training with Sprintzeal. The instructor, Swati Kondappali, is very knowledgeable and has a lot of experiences to share. The presentqtion is well structure and Swati took always the time to explain the techniques and tools with exemples through the full course. Thank you!
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Feb 13th, 24
IT Support Engineer
It was a good learning experience connected to practical aspects and real projects. I enjoed my CompTIA network+ session with the trainer.
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May 5th, 24
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Jan 31st, 24
Chief Executive Officer
It's really helpful training. I did learn a lot regarding the Lean Six Sigma Black Belt . I believe I am able to pass the exam and get certification after the training.
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Oct 1st, 23
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I have completed my six sigma green belt training. The admin staff, support team and the trainer were very helpful and flexible. The trainer was very good and helped understand the concepts well. Thank you for all the support.
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Jan 11th, 24
Operations Manager at UT MD Anderson Cancer Center
The class was very informative. Great job Biswa.
Tim Heverin 5
Oct 29th, 22
Systems Engineer
Taking the CISSP class has helped to prepare me for the exam. Munavwar is an excellent trainer and has helped me to expand my knowledge in this area. Having the class recorded was very helpful so that I can go back and review material. This was much better than just reviewing slides. The thing that I most enjoyed was really expanding upon my own experience and applying it to the learning material. I highly recommend Munavwar when training for the CISSP exam.
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Jan 16th, 24
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Robert Porto 5
Jun 26th, 24
Software Engineer
I have had a great experience with my AWS training with Sprintzeal. Originally the trainer I had my first training batch with, was a bit difficult for me to understand. She was honestly very knowledgeable but I couldn't grasp the concepts with her style. I reached out to Jason Caldwell/Leonard Paul about my early learning experience. I was incredibly pleased that I was moved to another trainers training batch. My new trainer (Paul Oyola) was easy for me to understand at a pace that was better fit for me. Paul was not only friendly from day 1 but remained that way throughout all of the classes. He was incredibly patient, knowledgeable, and efficient. If Paul didn't have an answer to a question one of the students asked, Paul would search for an answer and provide us with more information. I haven't taken the AWS exam yet, but I am confident I will pass and look forward to letting Paul know. I am so happy that I chose Sprintzeal for my AWS training. I am also pleased with the patience and customer service I received from the time Leonard Paul reached out to me to the time Jason Caldwell and Alex Wood assisted me as needed. Great experience all the way around!
Logan DeSanto 5
Feb 29th, 24
System Engineer
Overall Sprintzeal Comptia A+ was great, they helped me a lot just learning stuff I would have never learned otherwise, one way they could improve is by starting a bit earlier in IT, like just giving basic knowledge and vocabulary that we should know. Otherwise once we learned everything it was pretty easy to grasp.
Ideal for auditors, managers, consultants, and technical experts involved in SMS audits and ISO compliance within organizations.
Participants will gain a deep understanding of SMS principles, audit requirements, evidence collection, team leadership, and report preparation for ISO/IEC 20000-1 audits.
A fundamental understanding of ISO/IEC 20000-1 requirements and knowledge of audit principles are essential prerequisites for attending this training.
The training spans five days, covering topics such as SMS fundamentals, audit principles, on-site activities, audit closure, and exam preparation.
The certification exam consists of multiple domains covering SMS principles, requirements, audit concepts, program management, and is designed to assess competency comprehensively.
Upon successfully passing the exam, participants will earn the prestigious "PECB Certified ISO/IEC 20000 Lead Auditor" credential, globally recognized in the industry.
Certification validity periods may vary depending on the certification body. Check with PECB’s Certification Maintenance Policy for information on certification renewal and maintenance requirements.
Yes, participants can retake the exam once for free within 12 months of the initial exam date.
For additional information, contact support@pecb.com or visit www.pecb.com for comprehensive details and assistance.
Frequently Asked Questions
Sprintzeal offers a wide range of professional training courses covering various industries and domains, including project management, IT service management, cybersecurity, agile and scrum, and more. Explore our courses.
Yes, Sprintzeal's courses are accredited and certified by leading accreditation bodies and industry organizations, ensuring quality and credibility in the training content and delivery.
Sprintzeal's training courses are delivered through multiple modes, including online self-paced learning, instructor-led virtual classrooms, and in-person classroom sessions, providing flexibility and convenience for learners.
Yes, Sprintzeal offers customizable training solutions tailored to meet the unique requirements and objectives of organizations, ensuring maximum relevance and impact on organizational growth and success. Contact Us to customize your training needs and know more about group discounts.
Yes, Sprintzeal's courses include certification exams conducted by accredited certification bodies, enabling participants to validate their knowledge and skills and obtain globally recognized certifications.
Our refund policy allows for cancellations and refunds within a specified timeframe. Please refer to our terms and conditions or Contact us for detail.
For any inquiries or assistance regarding Sprintzeal's training courses, participants can contact our dedicated customer support team via phone, email, or live chat support available on our website.
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