ISO/IEC 20000 Lead Auditor Certification Training
ISO/IEC 20000 Lead Auditor Certification Training provides a deep understanding of the complexities of auditing service management systems (SMS). Designed to cater to auditors, managers, and consultants, this comprehensive program equips you with the expertise to lead and conduct robust SMS audits. Master the principles and practices essential for ensuring effective service management, all in line with industry standards.
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About ISO/IEC 20000 Lead Auditor
Our ISO/IEC 20000 Lead Auditor Certification Training equips you with the essential skills to excel in SMS audits. From grasping foundational SMS concepts to executing audits following ISO/IEC 17021-1 standards, this course emphasizes best audit practices and principles. Explore ISO/IEC 20000-1 requirements, audit planning, execution, and program management through practical examples and case studies. Upon completion, earn the prestigious "PECB Certified ISO/IEC 20000 Lead Auditor" credential, validating your expertise.
ISO/IEC 20000 Lead Auditor Key Features
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Why should I get the ISO/IEC 20000 Lead Auditor Certification Training?
Mode Of Training
St Joseph MO
Live Online Training
$ 1996 $2994
- Live Online Training by Industry Experts
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- Flexible Learning Modes for Efficiency
- 24x7 learner assistance and support
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$ 3992 $5988
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Corporate Training
- We can customise the training
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- We can deliver both In-Person or Live Online
- Pay after the training completion
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Course Agenda
Company Brochure
ISO/IEC 20000 Lead Auditor Certification Training - Course Overview
Sprintzeal’s ISO/IEC 20000 Lead Auditor Certification Training is curated and designed by industry experts, covering 5 days to deliver a clear understanding of the ISO/IEC 20000 requirements and other essentials. This training course equips you with the essential competencies to excel in service management system (SMS) audits. Gain deep coverage of the core principles of SMS auditing and emerge as a proficient lead auditor capable of navigating the complexities of ISO/IEC 20000 standards. By the end of this training, you’ll be empowered with the knowledge and skills essential for conducting rigorous SMS audits in alignment with ISO/IEC 20000 standards.
Program Highlights
Comprehensive Lecture Sessions:
Engage in dynamic discussions and real-world examples to explore ISO/IEC 20000 requirements, audit principles, and industry best practices.
Practical Exercises:
Apply your expertise in simulated audit scenarios, refining your auditing acumen and sharpening your decision-making prowess.
Interactive Learning:
Collaborate with seasoned trainers and peers, exchanging insights, posing questions, and collectively addressing audit challenges.
Certification Preparation:
Elevate your readiness for the certification exam through targeted quizzes and exam-focused discussions.
Learning Objectives
By the end of this training course, participants will:
- Understand SMS Fundamentals
- Interpret ISO/IEC 20000-1 Requirements
- Conduct Effective SMS Audits
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This course is ideal for:
- Auditors aiming to lead SMS audits
- Managers and consultants seeking to master the SMS audit process
- Individuals responsible for ensuring ISO/IEC 20000-1 compliance within organizations
- Technical experts preparing organizations for SMS certification audits
- Service management advisors and professionals
Expert Instruction: Learn from seasoned auditors and industry experts with extensive experience in SMS auditing and ISO standards.
Interactive Learning: Participate in dynamic lectures, hands-on exercises, and collaborative discussions to deepen your understanding and retention of SMS auditing principles.
Certification Preparation: Prepare with confidence for the certification exam using our comprehensive study materials and dedicated support.
Global Recognition: Earn the prestigious "PECB Certified ISO/IEC 20000 Lead Auditor" credential, internationally recognized as a mark of excellence in SMS auditing.
Training Agenda:
- Day 1: Introduction to Service Management Systems (SMS) and ISO/IEC 20000 standards
- Day 2: Audit principles and the preparation phase
- Day 3: On-site audit activities and evidence collection
- Day 4: Audit closure and report drafting
- Day 5: Certification exam preparation and testing
Examination
The certification exam evaluates competency across key domains, ensuring a comprehensive understanding of SMS auditing principles and practices.
Certification
Upon successful completion of the exam, participants can apply for the esteemed "PECB Certified ISO/IEC 20000 Lead Auditor" credential, demonstrating mastery in conducting SMS audits based on ISO/IEC 20000-1 standards.
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Participant Reviews
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Shaun McElrath 5
Feb 17th, 24
Senior Manager, IT Business Enablement & Success
Understood the ITIL concepts very clearly. The trainer's faculty was so polite and ground to earth while explaining the concept and answering all the questions asked by the participants.
Sean Davis 5
May 6th, 24
Navy Veteran IT Professional
I had the opportunity to take the ITIL 4 Foundations course through Sprintzeal and it was a great experience. My instructor was Courtney, and I feel she prepared me to take and pass the exam on my first attempt. Courtney is very knowledgeable, and her instruction method was conducive for a positive learning environment. I will request her in the future as I plan to expand on my knowledge in ITIL. Alex was vital in my successful enrollment and always a trusted agent to aid in my self development plan. Sprintzeal is a great organization to aid in your ability to better yourself through expert instruction.
Sheila Hanlon Ravindran 5
Feb 18th, 24
Global Technology Executive in Information Technology (IT) and Financial Services
Course name: ITIL® 4 Foundation
The trainer addressed each and every doubt/concerns raised by the group. He also ensured the entire course material is covered during the session. displayed solid communication skill and subject expertness. Thank you very much.
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Terence Bourke 5
Oct 15th, 24
Senior Consultant, Info Technology
My trainer Dan Chauncey was extremely helpful with practical experiences that he conveyed regarding several of the questions that I had. The information is extensive. And the tools that have been provided are very detailed and understandable. Thorough training. Looking forward to more in the future.
Stephen Abioye 5
Sep 14th, 24
WA/EPEA Approvals Team Lead at Alberta Environment and Parks, Government of Alberta
The Admin works from registration to training was very helpful.
Dave Sung 5
Jun 4th, 24
IT Project Manager
Good Work Sprintzeal! The Course helped me gain deep understanding of the CompTIA Security+. The hand-on approach used by the trainer was very helpful. The trainer was very patient and answered all questions satisfactorily. Really glad to have come across this course from Sprintzeal.
Zaid AlBanna 5
Jul 11th, 24
Technical Program Manager
I have taken my AWS training with Sprintzeal, the trainer was very knowledgeable and looking forward for project assistance.
Thank you Sprint zeal team for the discount provided I am glad I completed the training I hope this certification helps me changing my career in AWS field. Message to users, Sprintzeal gives quality training and very prompt in responding when you email
them for any questions. I strongly recommend Sprintzeal for training courses.
Regina Ogbone 5
Jul 11th, 24
Senior System Engineer
"I've never completed a course like this before (remotely) and I cannot express how great the instructor was and the overall content of the material. The way he taught was very clear in his method of teaching. The instructor was very knowledgeable and provided a wealth of information about the current version of CompTIA Security+. All my questions were answered and the class interaction was very good. I loved the fact that even though I was in a class with other people, the actual physical space was quiet and very conducive to learning! Thank you.
Victor Cobile 5
Sep 9th, 24
Management and Program Analyst at Logistics Readiness Center
Mr. Biswa has been a very thorough instructor providing a very comprehensive training on Program Management. It has been a pleasure learning from him and look forward to taking more courses under Sprintzeal for related topics on Program Management. I will take what I have learned from him and Sprintzeal to my workplace and maybe apply some of the lessons in the area of Procurement Management. I feel also that I am maybe 60% percent ready to take the exam but will be close to 100% by the time I read more course materials and study for it. Thank you for the learning experience and look forward to learning some more.
Jacob Cryder 5
Aug 10th, 24
Senior System Engineer
It has been wonderful experience with Sprintzeal, and We are able to understand how to navigate to get thr. to CompTIA A+ certification.
Ideal for auditors, managers, consultants, and technical experts involved in SMS audits and ISO compliance within organizations.
Participants will gain a deep understanding of SMS principles, audit requirements, evidence collection, team leadership, and report preparation for ISO/IEC 20000-1 audits.
A fundamental understanding of ISO/IEC 20000-1 requirements and knowledge of audit principles are essential prerequisites for attending this training.
The training spans five days, covering topics such as SMS fundamentals, audit principles, on-site activities, audit closure, and exam preparation.
The certification exam consists of multiple domains covering SMS principles, requirements, audit concepts, program management, and is designed to assess competency comprehensively.
Upon successfully passing the exam, participants will earn the prestigious "PECB Certified ISO/IEC 20000 Lead Auditor" credential, globally recognized in the industry.
Certification validity periods may vary depending on the certification body. Check with PECB’s Certification Maintenance Policy for information on certification renewal and maintenance requirements.
Yes, participants can retake the exam once for free within 12 months of the initial exam date.
For additional information, contact support@pecb.com or visit www.pecb.com for comprehensive details and assistance.
Frequently Asked Questions
Sprintzeal offers a wide range of professional training courses covering various industries and domains, including project management, IT service management, cybersecurity, agile and scrum, and more. Explore our courses.
Yes, Sprintzeal's courses are accredited and certified by leading accreditation bodies and industry organizations, ensuring quality and credibility in the training content and delivery.
Sprintzeal's training courses are delivered through multiple modes, including online self-paced learning, instructor-led virtual classrooms, and in-person classroom sessions, providing flexibility and convenience for learners.
Yes, Sprintzeal offers customizable training solutions tailored to meet the unique requirements and objectives of organizations, ensuring maximum relevance and impact on organizational growth and success. Contact Us to customize your training needs and know more about group discounts.
Yes, Sprintzeal's courses include certification exams conducted by accredited certification bodies, enabling participants to validate their knowledge and skills and obtain globally recognized certifications.
Our refund policy allows for cancellations and refunds within a specified timeframe. Please refer to our terms and conditions or Contact us for detail.
For any inquiries or assistance regarding Sprintzeal's training courses, participants can contact our dedicated customer support team via phone, email, or live chat support available on our website.
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