+1 315 666 4287ISO/IEC 20000 Foundation Certification Training
This ISO/IEC 20000 Foundation Certification Training is your gateway to service management excellence. This course is designed to introduce you to the fundamental concepts of service management and the requirements outlined in ISO/IEC 20000-1 for implementing a robust service management system (SMS). Whether you're a manager, consultant, or aspiring professional, this training equips you with essential knowledge and skills to understand and apply service management principles effectively.
Training Options
About ISO/IEC 20000 Foundation
Our ISO/IEC 20000 Foundation Certification Training provides a comprehensive understanding of service management essentials. From grasping basic concepts to interpreting ISO/IEC 20000-1 requirements, this course emphasizes practical application and real-world scenarios. Gain insights into organizational context, top management involvement, performance evaluation, and continual improvement strategies essential for successful SMS implementation. By the end of this course, you'll be prepared to contribute effectively to service management initiatives and pursue certification as a "PECB Certified ISO/IEC 20000 Foundation" professional.
ISO/IEC 20000 Foundation Key Features
100% Satisfaction Guarantee
Get Benefits
Why should I get the ISO/IEC 20000 Foundation Certification Training?
Mode Of Training
Austin TX
Live Online Training
$ 1475 $2212
- Live Online Training by Industry Experts
- Best Price Guaranteed in the Training Industry
- Flexible Learning Modes for Efficiency
- 24x7 learner assistance and support
Classroom Training
$ 2950 $4425
- Get Trained by Industry Experts
- Access to Course and Study Materials
- We Guarantee Best Price In Training Industry
- Flexible learning modes for efficiency
Corporate Training
- We can customise the training
- Flexible pricing options
- 24x7 learner assistance and support
- We can deliver both In-Person or Live Online
- Pay after the training completion
Download Course Agenda And Company Brochure
Course Agenda
Company Brochure
ISO/IEC 20000 Foundation Certification Training - Course Overview
In Sprintzeal’s ISO/IEC 20000 Foundation Certification Training, participants will master the fundamental principles of service management. Over two immersive days, participants will explore the essential concepts of service management and gain a comprehensive understanding of ISO/IEC 20000-1 requirements for a service management system (SMS). Through engaging lectures, interactive discussions, and practical exercises, you'll explore the intricacies of an SMS, including organizational context, top management involvement, resource planning, and performance evaluation. By the end of the course, you'll be prepared to sit for the exam and earn the esteemed "PECB Certificate Holder in ISO/IEC 20000 Foundation" credential.
Program Highlights
In-depth Exploration:
Delve into the core concepts of service management, including organizational context, resource planning, and performance evaluation, through engaging lectures and interactive discussions.
Practical Application:
Put theory into practice with hands-on exercises and real-world case studies that simulate the challenges faced in implementing and maintaining an SMS.
Expert Guidance:
Benefit from the guidance of seasoned trainers who bring a wealth of industry experience and insights to help you navigate the complexities of ISO/IEC 20000 compliance.
Certification Readiness:
Prepare with confidence for the PECB Certified ISO/IEC 20000 Foundation exam with exam-focused discussions and quizzes that mirror the exam format and difficulty level.
Learning Objectives
By the end of this training, participants will:
- Understand fundamental service management concepts and approaches.
- Gain insights into ISO/IEC 20000-1 requirements for an SMS.
- Learn how organizations can meet ISO/IEC 20000-1 requirements for effective service management.
People also searched for:
ITIL® V4 Foundation Training
ITIL 4 Specialist Drive Stakeholder Value Certification
ITIL 4 Specialist: Create, Deliver and Support
This foundational training course is essential for:
- Managers and consultants aiming to grasp ISO/IEC 20000-1 service management system (SMS) requirements.
- Personnel responsible for overseeing service management and enhancing service delivery capabilities.
- Individuals aspiring to understand core service management concepts.
- Members of SMS implementation teams and anyone pursuing a service management career.
Elevate your skills with Sprintzeal's ISO/IEC 20000 Foundation course for several compelling reasons:
- Expert Instruction: Benefit from the tutelage of seasoned professionals and industry experts boasting extensive experience in service management.
- Interactive Learning: Engage in dynamic lectures, practical exercises, and stimulating discussions tailored to augment learning and retention.
- Certification Guarantee: Equip yourself with the tools and knowledge to ace the certification exam, backed by our robust exam preparation resources and unwavering support.
- Global Recognition: Attain an esteemed certification endorsed by PECB, reaffirming your comprehension of ISO/IEC 20000-1 requirements and bolstering your credibility on a global scale.
Course Agenda
- Day 1: Introduction to service management concepts, SMS, and clauses 4-6 of ISO/IEC 20000-1.
- Day 2: Delve into clauses 7-10 of ISO/IEC 20000-1 and prepare for the certification exam.
Examination
The exam evaluates proficiency across essential domains, covering foundational concepts, ISO/IEC 20000-1 requirements, and SMS implementation strategies.
Certification
Upon successful completion of the exam, candidates can apply for the esteemed "PECB Certificate Holder in ISO/IEC 20000 Foundation" designation, signifying their expertise in service management aligned with ISO/IEC 20000-1 standards.
Request More Information
Participant Reviews
Your career is our goal. We care for your professional empowerment. Don’t take it from us. Find out what our participants say about our service!
Yugashree Gnanaprakash 4
Oct 6th, 23
IT Audit Specialist
The CISSP training went well. We were able to joint the sessions on time. Trainer (Munaavar) is interactive person, so he gave examples to explain each and every concept. The training was on schedule related to the topics within CISSP. I liked the way he started the training by giving time to talk about the participants background. Totally, the training went well. I would rate with 4 stars.
.webp)
Trevor Grier 5
Jul 11th, 24
IT Product Development Specialist
The trainer has a very good knowledge of CompTIA A+ and explain the concepts very nicely and clear all understanding and help troubleshoot when needed.
Ralph Scheunemann 4
Mar 23rd, 24
Sr. Infrastructure Planning Engineer at City of Barrie
The training was direct to the point. The resource material is excellent.
Bandar Al Jasser 4
Mar 3rd, 24
Continuous Improvement Manager
The facilitator, Ms. Noor Zohara was extremely helpful and made our life easy in registration any queries or information about the course. She is very organized, friendly and supportive of the applicants. The speaker Mr. Mohammad Al Rumaih, was knowledgeable, very nice, informative, skillful, highly professional and really made it real with real-life examples. We are feeling that we are confident enough to take the exams and start our own project management. There are some areas for improvement in the venue it’s relatively small, hot water is not available all the time for making hot beverages. Otherwise, everything was fine and thanks again. I will definitely repeat my experience with sprintzeal again and again.
Eve Fan 5
Jul 11th, 24
Senior QA Automation Engineer
I want to thank my training coordinator, Leonard, and trainer Abhishek for the Six Sigma Green Belt training. Abhishek is a very experienced and practical trainer who highlights the key points for the Six Sigma training for the use for my industry and my job scope. I appreciate the attention to detail and making the training lively and easy to follow. I picked the points pretty quickly and am able to apply onto my current work.
Nageswararao Seemakurty 5
May 7th, 24
Cloud Engineer
Liked the AWS training course that I took at Sprintzeal. The content was good and the trainer took time to go back and answer any questions. The slides depicted the concept on each topic well. I recommend this course for quick grasp.
Rodney Bowers, MBA 4
Oct 2nd, 23
Program Manager
The course serves as a good guide as to what areas you should focus on in regards to taking the exam. Instructor actually cares about your success and is overly helpful in providing understanding of the concepts
Lance Meyer 5
Oct 20th, 24
Network Administrator
Great practical application and 1-1 training
The training was virtual and thus I was expecting a 'room' full of people. However it was just the instructor (Sonu Verma) and I. This made it much easier to tailor the instruction to my background and learning style and to go faster through material that I was already comfortable with.
TESS MARSH 5
Jan 17th, 24
Community Manager
I received marking emails for Sprintzeal during the last year or so. My intention was to earn my PMP certification in 2020. COVID-19 helped to motivate me to get signed up. The first live online training class was a disappointment, the instructor was ill and that round of training was cancelled. Sprintzeal staff apologized and did a great job of finding me a place in the next round of training.
The instructor for the second training session was very good. He went at a pace that was just right, was patient and make sure we understood the concepts before moving on.
Anjushree Bangre 4
Feb 17th, 24
Certified Lean Six Sigma Black Belt | Process Engineer at Novelis
The training was good. It would be great with some case studies on important concepts. The practical examples of concepts would be better rather than just the concept definitions. Thanks, Akhil for providing me with the training.
This training introduces the basic concepts of service management and the requirements of ISO/IEC 20000-1 for a service management system (SMS).
This course is ideal for managers, consultants, and personnel responsible for managing, maintaining, and improving services and service delivery capabilities.
No, there are no prerequisites for participating in the ISO/IEC 20000 Foundation training course.
The training is structured over two days, covering various aspects of service management, including the context of the organization, planning, controls, and performance evaluations.
The exam assesses competency in fundamental service management principles and ISO/IEC 20000-1 requirements for an SMS.
Successful candidates can apply for the "PECB Certificate Holder in ISO/IEC 20000 Foundation," an internationally recognized certification.
Certification validity periods may vary depending on the certification body. Check with PECB’s Certification Maintenance Policy for information on certification renewal and maintenance requirements.
Yes, participants can retake the exam once for free within 12 months of the initial exam date.
For additional information, contact support@pecb.com or visit www.pecb.com for comprehensive details and assistance.
Frequently Asked Questions
Sprintzeal offers a wide range of professional training courses covering various industries and domains, including project management, IT service management, cybersecurity, agile and scrum, and more. Explore our courses.
Yes, Sprintzeal's courses are accredited and certified by leading accreditation bodies and industry organizations, ensuring quality and credibility in the training content and delivery.
Sprintzeal's training courses are delivered through multiple modes, including online self-paced learning, instructor-led virtual classrooms, and in-person classroom sessions, providing flexibility and convenience for learners.
Yes, Sprintzeal offers customizable training solutions tailored to meet the unique requirements and objectives of organizations, ensuring maximum relevance and impact on organizational growth and success. Contact Us to customize your training needs and know more about group discounts.
Yes, Sprintzeal's courses include certification exams conducted by accredited certification bodies, enabling participants to validate their knowledge and skills and obtain globally recognized certifications.
Our refund policy allows for cancellations and refunds within a specified timeframe. Please refer to our terms and conditions or Contact us for detail.
For any inquiries or assistance regarding Sprintzeal's training courses, participants can contact our dedicated customer support team via phone, email, or live chat support available on our website.
Corporate Training Solution
Looking for a personalized Corporate Training for a group at your preferred location?
Find ISO/IEC 20000 Foundation in other cities
Atlanta GA Bengaluru Boston MA Brisbane Brussels Chennai Chicago IL Dallas TX Delhi Denver CO Doha Dubai Frankfurt am Main Houston TX Hyderabad Kuala Lumpur London Manila Melbourne VIC Mumbai New York NY Phoenix AZ Pune Riyadh Seattle WA Singapore Sydney NSW Washington DC ZurichOur Accreditations
UK : +44 7700 174870
IND : +91 90361 08289
AUS : +61 480 005 455