ITIL® 5 Foundation Certification Training Course in Chennai, India
Sprintzeal’s ITIL® 5 Foundation training is all you need for your IT career goals. Our ITIL® certification training is designed to deliver participants with core ITIL concepts, processes, techniques, and terminologies. These training events of the IT industry services prepare and help you to master the ITIL 5 framework and the modern product and service lifecycle.
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About ITIL® 5 Foundation Certification Training Course in Chennai, India
The ITIL® 5 Foundation Training in Chennai, India familiarizes learners with the fundamental concepts, bettering quality, learning techniques, and terminologies of IT industry services across the IT organization. ITIL® 5 Foundation Training certification in Chennai, India with Sprintzeal is an ATO (Accredited Training Organization) of AXELOS - PEOPLECERT, 100% Money Back Guaranteed, and aligning to get certified with IT Service Management (ITSM) best practices.
ITIL® 5 Foundation Certification Training Course in Chennai, India Key Features 100% Satisfaction Guarantee
- 2 Days Classroom Training in Aberdeen MD
- 16 PDUs to Maintain Your PMP Credentials
- We are Peoplecert Certified ATO - AXELOS
- 1000+ Mock Exam Prep Questions to Prepare
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The ITIL framework is highly in demand, and many IT companies are already using it. From IT companies to health, finance and business companies are adapting to the ITIL framework to manage digital practices effectively.
Professionals with ITIL foundation certification are in demand for roles related to IT operations, service delivery and digital transformation. ITIL skills open career opportunities such as IT service manager, digital product manager, and IT support Lead.
Modern organisations are shifting toward cloud-based services, automation, and AI-driven operations, increasing the demand for professionals with strong ITSM knowledge. This ITIL Certification Training helps learners to understand the growing ITIL v5 practices and prepares them for modern IT service environments.
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Download Company BrochureITIL® 5 Foundation Certification Training Course in Chennai, India Overview
ITIL Foundation Training Course Overview
Sprintzeal’s ITIL foundation training helps professionals to build a strong understanding of IT service, modern IT workflows, and customer service focused delivery. After completing the ITIL Foundation Training course with Sprintzeal, you will become the person on demand in the IT field by understanding how organizations reduce downtime, improve operational efficiency, and manage IT services smoothly in this fast moving digital environment. Sprintzeal’s ITIL foundation training course is globally recognised and specifically designed for beginners, covering ITIL foundation v4 concepts with growing ITIL foundation v5 practices, cloud environments and modern digital transformation strategies.
ITIL Framework and IT Service Management Fundamentals
Every company today depends on technology to keep operations running smoothly from handling customer requests to managing internal systems and support teams. When services are delayed or systems stop working, it affects productivity, customer experience, and overall business performance. This is where IT service management comes in.
The ITIL framework helps organizations manage IT services in a more structured and effective way. It gives teams a clear approach to handling incidents, service requests, system changes, and ongoing improvements without creating confusion between departments. With ITIL Foundation Training, professionals learn how modern IT operations work inside real business environments.
Skills you learn in ITIL 5 foundation training
Sprintzeal’s ITIL Foundation Training helps learners understand how IT teams manage services in a practical way. During the training, you will learn how organizations handle service requests, resolve incidents faster, manage system changes, and improve daily IT operations without affecting business continuity.
After completing the ITIL Certification Training, professionals will have a clear understanding of how businesses maintain stable IT services, improve operational efficiency, and support digital transformation initiatives across growing organizations
ITIL Certification Career Growth
With ITIL Foundation Certification, professionals can explore more career opportunities in roles such as IT Service Manager, Service Desk Manager, Incident Manager, IT Support Lead, and Operations Analyst. The certification is valuable for both beginners and the experienced professionals. After completing ITIL Certification, the average salary will be between $80,000 and $95,000, which is 15% more than non certifiers salary.
Exam details
|
Exam features |
details |
|
Exam Mode |
online |
|
Exam format |
Multiple choice questions |
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Exam Duration |
60 minutes |
|
Number of Questions |
40 questions |
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Passing Score |
65% |
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Exam Voucher Support |
Sprintzeal provides guidance and free exam voucher |
Why choose Sprintzeal for ITIL certification training
Sprintzeal’s ITIL Certification Training is designed for professionals who want practical learning instead of only theoretical concepts. The course includes real-world IT service management scenarios, simplified explanations, and industry-relevant examples to help learners understand how ITIL practices are used inside modern organizations.With experienced trainers, updated ITIL 5 Foundation course content, and exam-focused guidance, Sprintzeal helps learners build confidence throughout their certification journey. The training is suitable for both beginners and working professionals looking to improve their understanding of IT operations, service delivery, and modern ITSM practices.
Sprintzeal also offers flexible learning options, globally recognized training standards, and support aligned with evolving ITIL v5 practices to help professionals stay prepared for modern digital service environments.
If you want to unlock your door and land on your dream IT job this is the right time.
Sprintzeal also offers many other training related to IT Service management in Bangalore
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Meet Our Program Director
TammyMinder
Principal Consultant, ex BMC
Tammy Minder is a corporate learning and development specialist with expertise in PMP, Agile methodologies, Scrum, Lean Six Sigma, and ITIL frameworks. She specializes in designing impactful training programs that improve organizational performance, leadership capabilities, and team collaboration. With strong experience in instructional design and cross-functional facilitation, Tammy delivers engaging and learner-focused training sessions. Her practical teaching style helps professionals understand project management concepts, Agile practices, and continuous improvement strategies while building confidence to apply industry best practices in real-world business environments.
FAQs
Eligibility Criteria for ITIL® Foundation Certification
ITIL® 5 Foundation certification can be taken up by both beginners and experienced professionals in IT industry or ITSM field, like -
IT architects, Quality analysts, IT executives, IT operations managers, IT audit managers, IT consultants, database administrators, IT service managers, Application management professionals, IT Directors, CIO's, Business Managers, Business Process Owners, Service and Technical support engineers, service delivery professionals, IT managers and other IT professionals.
ITIL 5 Foundation Exam Prerequisites
There are no prerequisites for getting ITIL certified and acquiring ITIL 5 foundation certification. But, the candidate must have experience in related IT disciplines.
Yes, the candidate is allowed to retake the ITIL certification foundation exam in case he/she fails to clear the exam in the first attempt. Until then you cannot move to appear for Intermediate levels to become business process ITIL Master. We offer this ITIL course as well.
For details about ITIL training, you can reach us on Official Mail or via call to get your queries answered instantly.
ITIL® 5 Foundation examination comprises of 40 questions.
- Type: Multiple choices
- Exam duration: 60 minutes
- Passing score: 26 out of 40 marks
- Passing Percentage: 65%
- Exam type: Closed Book
The certification cost for ITIL® 5 Foundation varies with the country. To know the ITIL training and certification cost for this course in your region, scroll to the top of this page. This credential is essential for ITIL managing professionals. For more details regarding the ITIL Foundation Training cost, you can reach out to our support team.
All professional courses from Sprintzeal are accredited by internationally recognized governing bodies like PMI and AXELOS Limited.
Guide to ITIL Certification Levels
Must read for - IT executives, IT audit managers, IT architects, quality analysts, IT operations managers, ITSM trainers, IT planners, service delivery professionals, professionals in application management, and other IT professionals.
1. Enroll for the ITIL training in Bengaluru from an ATO and complete the ITIL certification training
2. Take the ITIL 5 Foundation Certification exam
Recommended read - Top ITIL interview questions and answers
Yes, in case of the first failed attempt, candidates can apply for ITIL 5 foundation re-exam. Participants who have enrolled for the course - ITIL 5 Foundation with Take2 are eligible for a free retake with the ITIL certification exam voucher. On enrollment for ITIL Foundation with Take2, the candidate will receive the web proctored ITIL 5 foundation exam vouchers after their first failed attempt.
Candidates are required to book the ITIL 5 foundation examination within six months from the date of the voucher issued in order to avoid repurchasing the exam voucher.
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We offer world-class training to professionals from corporate companies, government firms, public & private sectors, and multinational organizations. Our main focus is to deliver high quality training at affordable rates to individuals from various industries. We help them get certifications and enhance their career in the most convenient, effective and best way possible.
- 9/10 Average Satisfaction Rate
- 96% Completitation Rate
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Client Feedback on ITIL® 5 Foundation Certification Training Course in Chennai, India
AlexClay
Case Manager at Infiniti Legal Support ServicesMoutaz Zrein was my instructor. He was knowledgeable, a good listener, and I enjoyed the course very much. Moutaz gave a lot of real-life examples and showed a few videos that complemented the course content.
KenLeBlanc
Manager of Systems Development at Canada Council for the ArtsClass, course and instructor were all first rate. Any issues that were raised were addressed immediately by Sprintzeal.
AndyO'Meagher
IT Level 1 & 2 SupportI have attended ITIL® 4 Foundation by Sprintzeal that was really helpful to get introduction to the matter and get prepared to the exam. The trainer has demonstrated his ability to emphasize the most crucial points of ITIL 4, the communication was easy and straight forward, all the queries have been answered properly with real life examples.
SumitVerma
Senior IT Project ManagerCourse name: ITIL® 4 Foundation
The trainer addressed each and every doubt/concerns raised by the group. He also ensured the entire course material is covered during this 2 days session. displayed solid communication skill and subject expertness. Thank you very much.
Mitul Prafulbhai Bharwad
Business Development ExpertThe training material was well organized and clearly explained by trainer. It was a nice experience and all the queries were well taken and explained to clear the doubts.
Satish Chandran
Senior ManagerI have completed ITIL V4 training from Sprintzeal.
The trainer holds very good knowledge and answered all questions with good examples.
SafiqulSarkar
Certified Microsoft EngineerConcepts have been explain with real world examples. Key is to forget organizational practices when opting for ITIL and keep and open mind about the concepts and not mix it.
It was a great learning experience
JensEngstfeld
Senior Project ManagerIt is really very nice experience for me to learn ITIL®V4 Foundation practices. Everything is defined in very well way. I strongly thankful to the trainer who has very good knowledge in this field. I recommend this course who want to learn more about ITIL.
SarfarajAlam
Network Security Engineer L3Course Name: ITIL V4 Foundation
It was a great learning experience overall. The training session was very interactive with every question answered.Highly recommended.
AshhabAnwar
Cloud Infrastructure EngineerIt was a good experience. I have been working on ITIL report from past 2 years however never in-debt knowledge about it. These sessions helped a lot in understanding about change management, incident, service and release management. Overall experience was good.
Frequently Asked Questions
ITIL® 5 Foundation Certification is an entry-level certification that helps professionals understand the basics of IT service management, service delivery, and the ITIL framework required to maintain the overall business growth.
Yes, ITIL Certification is worth and it is still continue to growing. Many organizations use ITIL practices to improve service quality, making ITIL-certified professionals relevant in modern IT environments.
The ITIL 5 Foundation exam is beginner-friendly and focuses on understanding core IT service management concepts and ITIL framework practices. With proper ITIL training, practical examples, and regular preparation, most learners can complete the exam confidently and easily.
Yes, ITIL Foundation Certification is a good fit for beginners who want to kickstart their career in IT service management or get an understanding of how IT operations function within organizations. There are no prior knowledge or advanced technical background needed to start ITIL foundation training.
Most learners can prepare for the ITIL 5 Foundation exam within a few weeks depending on their learning schedule and prior IT experience. Structured ITIL online training and guided learning support can help speed up preparation.
1. Enroll for the ITIL training in Chennai, India from an ATO and complete the ITIL certification training
2. Take the ITIL 5 Foundation Certification exam
Recommended read • Top ITIL interview questions and answers
After appearing for the ITIL exam, the candidate will receive the ITIL 5 Foundation results within ten to fifteen business days.
Participants can contact us either by phone or chat if they need help with completing the ITIL Foundation exam application form or ITIL certification exam scheduling process. Enroll in our ITIL® 5 Foundation Training to become a successful ITIL managing professional.
After the exam voucher is issued and the exam scheduled, the amount paid cannot be refunded.
Yes, to familiarize candidates with the ITIL foundation exam concepts and exam patterns, we provide practice tests. Although it isn’t mandatory, taking up ITIL mock tests is highly recommended for getting better results in the finals. It helps you clear the ITIL certification exam in just one attempt.
Yes, in case of the first failed attempt, candidates can apply for ITIL 5 foundation re-exam. Participants who have enrolled for the course • ITIL 5 Foundation with Take2 are eligible for a free retake with the ITIL certification exam voucher. On enrollment for ITIL Foundation with Take2, the candidate will receive the web proctored ITIL 5 foundation exam vouchers after their first failed attempt.
Candidates are required to book the ITIL 5 foundation examination within six months from the date of the voucher issued in order to avoid repurchasing the exam voucher.
The ITIL exam voucher fee is included in the course fee. However, the candidate must redeem the exam voucher by applying/scheduling the ITIL® 5 Foundation exam within six months from the date of course purchase.
The ITIL certification exam voucher is valid for one year. Candidates must book/schedule the exam within one year from the purchase of a voucher to avoid rebuying from ITIL course.
The ITIL® 5 Foundation training in Chennai, India is conducted by our ITIL-certified trainers to help ITIL managing professionals who have vast knowledge and years of experience in IT service management.
We do offer a demo class to the interested candidates and one can also download the Sprintzeal App to get a free trial which gives access to training videos for a course.
In our classroom mode of training offered in Chennai, India, professionals can take up the ITIL course by attending classes the conventional way and get trained in a classroom environment. You can enroll in the upcoming batch for ITIL foundation training in Chennai, India and join our industry expert trainers. Professionals can take up this offline form of training and attend classes in groups too.
Live virtual classroom training is a personalized form of online training where the student and the trainer are live and face-to-face, discussing concepts and doubts on ITIL foundation.
Live Online Training is conducted by an ITIL• certified trainer holding over 10 years of experience in the industry. Interactive training sessions are conducted as both instructor and the candidate are live. Participants from all parts of the world can join.
Yes, Sprintzeal provides flexibility in learning. We offer training programs in three modes • online, live online and classroom. Participants are offered recordings of every session. In case you miss a session, you can get the recording of the session.
On average, ITIL certified professionals earn $120,000 annually.
You can get instant support on our live chat, can reach us on call 24/7 or request a call back to have your queries answered regarding ITIL foundation. All certifications provided by Sprintzeal are internationally recognized. All the courses are accredited by internationally recognized governing bodies like PMI and AXELOS Limited.
ITIL certification has undoubtedly become a major criterion for the job selection process and the certificate gained from Sprintzeal surely holds great value. It can certainly help one land a job, get a promotion, gain exposure to new areas of the IT service management field and advance your career.
Professionals holding an ITIL 5 credential can take the ITIL Foundation Bridge (Version 5). This module focuses strictly on the new AI and value stream updates, offering a fast-track to ITIL 5 certification.
With over 126000+ ITIL foundation professionals trained across the globe the success rate of Sprintzeal’s ITIL certification training program is impressive with 98.6 %.
Our team of ITIL course trainers, subject experts and training assistants are committed to helping you clear the exam and get the certification in first attempt. They support participants throughout the training and also offers them assistance in exam application and certification renewals. Participants can interact with the trainer, get doubts cleared and seek assistance on subject matters during the training. Our training assistance and support team are available 24x7 to help participants get the best training experience.
We offer 24/7 support to customers and participants willing to or already undergoing a training program with Sprintzeal. Participants can reach out to us for support via email, chat, and phone. Our dedicated team will help you with queries, and resolve issues to help you get the most out of your training.
Yes, you can cancel your training and reschedule it, if needed. Sprintzeal will refund the training fee. The ITIL certification training fee will be refunded after the deduction of the administration fee. To know more about it, you can read our Refund Policy.
Sprintzeal’s training programs come with a 100% money-back guarantee. We believe in our training approach – it is effective, practical, and goal-oriented. Our highly experienced trainers offer learners the knowledge that helps them clear the ITIL 5 Foundation exam on the first attempt. We suggest our participants schedule the ITIL certification exam or take the exam soon after they finish our ITIL 5 foundation training. In case the participant fails to clear the exam in one attempt, he/she shall get a refund of their course fee from us.
Note – The participant will be eligible for a refund if he/she has taken the foundation exam within 45 days of completion of ITIL training from Sprintzeal.
We recommend booking your live classroom ITIL® 5 Foundation training 2 to 3 weeks ahead of the scheduled start date. This allows us to make all the necessary arrangements and ensure a well-organized, engaging training experience for everyone involved.
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